Your privacy matters

Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. Any information you provide is collected, stored, and processed in compliance with UK data protection laws, including the GDPR.

We use your data to:

  • Provide and improve our services.

  • Communicate with you about your inquiries or bookings.

  • Send updates or offers, with your consent.

We will never sell your data to third parties. You have the right to access, amend, or delete your data at any time.

Privacy and Data Protection Notice

Effective Date: 1st December 2024

Hous Of Nu respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use, store, and share your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following personal data:

  • Contact Details: Name, email address, phone number, and mailing address.

  • Transaction Data: Details of purchases, bookings, or subscriptions.

  • Usage Data: Information about how you use our website or services.

  • Marketing Preferences: Your preferences for receiving marketing communications.

2. How We Use Your Data

We use your personal data to:

  • Provide our services, such as bookings or subscriptions.

  • Process payments and deliver products.

  • Respond to inquiries or requests.

  • Send updates, promotions, or offers (with your consent).

  • Improve our website and customer experience.

3. How We Store Your Data

Your data is securely stored using appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access.

4. Sharing Your Data

We do not sell your data. We may share your data with trusted third-party service providers (e.g., payment processors) solely to facilitate our services.

5. Your Rights

You have the following rights under the UK GDPR:

  • Access: Request a copy of your personal data.

  • Correction: Correct inaccuracies in your data.

  • Erasure: Request deletion of your data.

  • Restriction: Limit how your data is processed.

  • Data Portability: Receive a copy of your data in a machine-readable format.

  • Objection: Opt-out of certain processing, such as marketing.

To exercise your rights, please contact us at hollaatus@housofnu.com.

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined above or as required by law.

8. Contact Us

If you have any questions about this notice or how we handle your data, please contact us:
Email: hollaatus@housofnu.com.

For more information or to lodge a complaint, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.

This notice will be updated periodically to reflect changes in data protection practices.